Roles currently available at tomfoolery
Web Editor & Customer Service

We need someone who is sublimely organised & eloquent. A confident character whom we can rely on to take responsibility for the everyday web management, social media and stock admin that underpins the expansion of our business. 

We’re looking for someone who is excited by our brands, is able to demonstrate a passion for social media marketing and who is willing to roll up their sleeves and work hard as a pivotal part of our friendly team.

Key Responsibilities

  • Social media management
  • Customer services - online
  • Website management
  • Stock management
  • Photo editing
  • Occasional sales assistant duties
  • Other duties as required from time to time

Skills, Expeience and Competencies

  • Essential

    • Jewellery making & stone knowledge
    • Good attention to detail
    • Proven ability to be well organised  
    • Strong verbal and written English
    • Basic Photoshop skills
    • Experience using social media platforms to promote a brand
    • Interest in jewellery design
    • Available to work weekends (minimum 1 per month, more around Christmas and other busy periods)
    Advantageous
    • Previous experience in similar roles/companies
    • Stock management experience

    Hours

    Part time, 1 - 3 days per week

    Location

    Muswell Hill, London N10

    Sales Associate
    We want you to be sublimely customer-service focused and truly excited by contemporary jewellery. You will ensure the customer experience is nothing short of excellent by being knowledgeable, proactive, supporting the store manager working as a team to create the ultimate customer experience.
    ·     Serving customers, working alongside the store manager on regular visual merchandising changes to make sure our displays always look great, keeping the shop looking tidy, clean and inviting.
    •     Assisting the store manager on inventory management workflow: making sure our ever changing stock is ordered, checked in, photographed, priced and put on display.
    •     Assisting the store manager on stock checking of packaging.
    • Repairs, customer service (via email and phone) .
    • Supporting with management and creation of social media online contents necessary.
    • Make sure security processes are followed.
    • Ensure web orders are processed in a timely and professional manner.
    • Being a source of knowledge of our jewellers methods and techniques to ensure customer queries are dealt with accurately and professionally.

    Skills, Expeience and Competencies

    • Essential

      • Jewellery making & stone knowledge
      • Good attention to detail
      • Proven ability to be well organised  
      • Strong verbal and written English
      • Basic Photoshop skills
      • Experience using social media platforms to promote a brand
      • Interest in jewellery design
      • Available to work weekends (minimum 1 per month, more around Christmas and other busy periods)
      Advantageous
      • Previous experience in similar roles/companies
      • Stock management experience

      Hours

      Part time, 1 - 3 days per week

      Location

      Muswell Hill, London N10